Yurika Pistorius - The Devil's Daughters - Treating Customers Fairly and POPI
Richard Neylon - Practical experience of handling piracy cases and claims in West Africa
Captain Peter Irminger - Stowaways - Practical aspects for ship crews and ship owners
Ian Mckinnell - Costa Concordia Italian 101
Captain Andrew Walker - Warehouses - Underestimate the risk at your peril
Paul Constantinidi - Energy Risks - How do we define them?
Kingsly Kongnyuh and Edward du Plessis - Profitable underwriting in a challenging market. A need for effective recoveries
Aneria Bouwer - Marine Insurance: VAT update
Stephen Barr and Mark van Velden - Claims Inflation: What causes it and does the Charterer have the cover he needs?